West door not registering

We tried opening and shutting the doors multiple times and the alarm still says “west door 1 fault”. I literally tried to slam the door shut to make sure it was shut all the way. It looks conpletely shut, but it wont register on the alarm.

@Security

Security is looking at the doors today.

I wish we could get the North door of the East entrance to always close. Multiple times I’ve walked the building before I leave and find it closed but not latched.

I believe that someone explained that the alarm panel displays the most recent fault even after the fault is cleared. And that if there’s a current fault it won’t start the exit countdown when you try to arm it.