The past three (or more) classes I’ve taken have shown my waiver to be not on file. At each time, I submitted a new waiver and confirmed my email address in the resulting automatic email. After the fourth time of submitting a waiver, it’s starting to get frustrating. And I know I’m not the only one facing this issue. At least two others have submitted a waiver about a month in advance of a class, and it never showed up.
It feels to me like a software bug. I’d be happy to submit a paper copy, so I don’t have to think about it ever again, but I don’t think there’s support for that.
Ensure the emails for the form and your membership is the same. Even something like capping the first letter on one and not the other gives it fits.
Past that the understanding that it’s a in-house code thats doing its best with what it has is required. It’s an annoyance but consider it a right of passage as every maker has had to deal with it to some degree or another. Once it finally worms its way to whatever data check it needs you can finally join the proud list of members that made it.
Alternatively paper waivers can be submitted to the secretary.
I’ll look into submitting a paper form. Thanks, everyone, for the advice and responses
I have a lot of experience with software, and a decent amount of experience with web apps. I’d be happy to contribute my time and talent towards improving the waiver software. Is there someone or some group I could reach out to in order to get involved with that?
I’m certainly willing to take the time to prove I’m both knowledgeable and trustworthy before being allowed to access the code.
It basically searches through recent waivers in SmartWaiver and updates the corresponding user’s Wild Apricot account if it finds an email match. I don’t know if this script is currently being run automatically on a regular basis or manually run whenever someone thinks about it. My bet is on the latter.
I checked, and it looks like your waiver was updated yesterday, so you should be good.
It’s worth emphasizing that no matter what other email you use elsewhere. The one associated with makeict.wildapricot.org must be used for waivers, registering for classes and for membership. If you have two (or more) wildapricot accounts, old and new, or before membership and current that can be problematic.
Instructors: Make people fill it out if it doesn’t show up. I have already semi-manually made it check every waiver signed in 2025, there were only a few that were not in there and then gone further and should have everyone updated even those who slipped through the cracks.
The problem was that the API they publish that we were tying into was not great as it offered either: last few waivers, or date ranges, usually things updated by last few, and there were a few times where there were some not updated. It’s stupidly long running so it was set to only grab the last few people. (So this was problematic for those who signed a waiver, but didn’t create a WA login/sign up for membership until later, and possibly for large groups at a time.) However, I did find a more complete API, which at the cost of an even stupidly longer run time, should have updated everyone in WA who has a waiver at all.
If you have multiple WA accounts please email IT, as we can fix those. If you have the same email and sign back up you should have no issues at all.
