I wanted to cover all bases so also leaving a message here.
I had an issue with Luigi - the head dove and drug into the honeycomb where it now rests. I sent an email to report the issue. It will need attention before it is usable.
I left a note on the bed as well as by the control panel and on computer.
Is there a way to manually lower the bed in situations like this? I couldn’t turn it back on without it immediately wanting to home. Or is it just best to full stop and leave the machine out of order until a lead can get to it?