Just a heads-up for anyone planning on using the internet on Thursday:
SERVICE OUTAGE TIMEFRAME
Make Ict
5920 E MOUNT VERNON ST
WICHITA KS 67218
Hello,
As a reminder, Cox Business will perform maintenance to expand the network in your area. Your business at 5920 E MOUNT VERNON ST will experience intermittent disruptions of your Cox Business services* on January 13, 2022 from 07:00 AM to 03:00 PM.
If your location also subscribes to a fiber delivered service such as Cox Optical Internet (COI) or Metro Ethernet-Fiber, your location will not experience an interruption in those services. The service interruption is specific to coax delivered services.
We are working to minimize any inconvenience you might experience.
How to Prepare
Click here to learn how to prepare for the planned service outage, such as:
- Setting up the ‘Call Forwarding Not Reachable’ on your VoiceManager system
- Keeping your Point of Sale/Credit Card processor functioning while offline
- How to turn your mobile phone into a hotspot
To receive live updates about the planned outage of your Cox Business services, text “Network” to 269898 to receive text alerts. Use the 16 digit account number at the top of this email to verify your Cox Business account. Message and data rates may apply.**
After the Network Maintenance is Complete
Your services will automatically be restored. However, if you experience any difficulties, click here for troubleshooting tips. You may also contact us using the below methods.